How do I submit an online support request via Ask Flinders?

How do I submit an online support request via Ask Flinders?


You can submit an online support request via Ask Flinders by selecting Request Support from the menu at this top of this page, and signing in as a current student. When returned to the Ask Flinders home page, select Request Support again, then Submit a Request.

Fill out the form, including as much detail as you can about yourself and the request to assist with a quick response (attach copies of any relevant information).
A copy of your request will be emailed to your University account as confirmation that your request has been received. We will respond to your to your request as quickly as possible and you will be advised of our progress in dealing with your request via your University email account.

As a Flinders University student you can also track the progress of your request, add further information to your request, through the My Support. When signed in to Ask Flinders via the Request Support tab, select My Support from the top of the page. Click on the request number to add further details, attach documentation, reopen a resolved request or ask for an update on the progress of your request. Again, any activity on your request will be confirmed via your Flinders University email account.

You can also submit a help request via the Help icon when you are logged in to the Student System. The icon appears at the top right hand corner of the page and links to Ask Flinders.
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Topic Information
  • Topic #: 704-405
  • Date Created: 18/01/2007
  • Last Modified Since: 11/11/2016
  • Viewed: 5887