How to submit documents for upload to Investment Café?
Go to https://supportcenteronline.com/ics/support/default.asp?deptID=690 .This is a secure website and offers more security than emailing your documents to us.
Click on Submit a Ticket.
Enter your Full Name and Email
Enter the following information in the Summary field: Portal Name + Fund Name + Document/Notice type + “Upload”
(E.g. Investment Café Capital Partners Fund II LP Capital Call Notice Upload)
Click Attach a file, click Choose File to browse and select the file to be uploaded
**Note: If you’re sending already split documents to upload, please place all files into a single zip file and then upload the zip file.
Select “Always Email Notifications about this Ticket” from the Email Notification drop down.
To notify other contacts about the creation of the ticket, enter the email addresses separated by commas in the Customer CC List section
Note: The tracking number for your new ticket will be presented to you on the next screen. It will not be emailed to you. Please make a note of the ticket number in case you need to contact us about the ticket.