How do I prevent a contact from logging into the reporting system?
The steps to prevent a contact from signing into the reporting system are as follows:
1. Go to the contact manager and search for the contact.
2. Once the results list populates click on the contact's name.
3. Go to the right corner to the drop down that is labelled "Status" and select the "Suspended" option.
4. The final step is to select the "Save" button to keep this update.
Note that users flagged as "suspended" cannot log into the site and will not receive any emails from the system.