What does an email returned due to a virus look like?
An example of a returned email from the virus scanner looks like this:
------------------ Virus Warning Message (on the network)
Found virus Eicar_test_file in file eicar.com
The file eicar.com is moved to /etc/iscan/virus/virZMX4sni2z.
If you have questions, contact the helpdesk at extension 8989
---------------------------------------------------------
(The text of your e-mail appears here)
------------------ Virus Warning Message (on the network)
eicar.com is removed from here because it contains a virus.
---------------------------------------------------------
If you received a notification that the email contained a virus, it is safe to open the email since the attachment was removed. If the email does include the attachment after all, please notify the Help Desk immediately.