The battery light does not come on to indicate charging, or the battery will not charge; what's wrong?
Several things might cause this condition:
- Battery may be fully charged already
- Ensure that the AC power cord is connected to the notebook and the wall outlet
- Was the battery pack exposed to temperature extremes? If so, allow time for the battery to reach room temperature.
- Battery may be dead
If the first three situations are not the case, bring the laptop to the Help Desk for examination by Laptop Services. If the battery is dead it will be replaced (only for the first year).