Support Center

<p>I'm trying to access Tibia, but nothing happens; what should I do?</p><p>If you are trying to get to Tibia through the start menu <TT><B>Start -> Run</B></TT> and typing <B><TT><A href="file://\\tibia">\\tibia</A></TT></B>) but nothing happens, or if you are trying to map a drive to Tibia and a permission denied error message appears you might need to change some networking settings.  First, try connecting to <A href="file://tibia.rose-hulman.edu/">\\tibia.rose-hulman.edu</A> instead of <A href="file://tibia/">\\tibia</A>.  If that fails, try the following steps:<BR><BR> <UL> <LI><B>Ensure that you are logged in as the administrator (Local Mgr) or that you have administrator rights. If you don't, you will not be able to follow these instructions.</B></LI> <LI>Right click on <B><TT>My Network Places</TT></B> and select <B><TT>Properties</TT></B></LI> <LI>Double click on the <B><TT>Local Area Connection</TT></B> icon</LI> <LI>Click on the <TT><B>Properties</B></TT> button in the lower left corner.</LI> <LI>In the list in the middle of the window, select <B><TT>Internet Protocol (TCP/IP)</TT></B> and click on the <B><TT>Properties</TT></B> button on the right side of the window</LI> <LI>Ensure that the options <B><TT>Obtain IP address automatically</TT></B> and <B><TT>Obtain DNS server address automatically</TT></B> are selected.</LI> <LI>Click on the <B><TT>Advanced</TT></B> button at the bottom of the window</LI> <LI>Click on the <B><TT>WINS</TT></B> tab and ensure that the NetBIOS setting is set to <B><TT>Default</TT></B> and that there are no servers listed.</LI></UL>If you changed any settings, <B><TT>Apply</TT></B> them and close the windows that have been opened.<BR><BR><B>If you had to log into the machine as <TT>localmgr</TT> or any other administrator account, logout and log back into the Kerberos realm with your username and password.  </B>Then retry connecting to Tibia. <BR><BR>If you still cannot access Tibia, contact the Help Desk via <A href="mailto:helpdesk@rose-hulman.edu">email</A> or by calling x8989. </p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>