Support Center

<p>How do I connect to Rose-Hulman's network from home?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><p> If you have a third-party ISP, use the VPN Client for Windows. See the <a href="http://supportcenteronline.com/ics/support/default.asp?deptID=840&task=knowledge&questionID=13">VPN</a> documentation for more details. <br /> <br /> Otherwise, if you are in the Terre Haute area, you can dial-up to the modem bank. See the <a href="http://www.rose-hulman.edu/TSC/connections/dial_up/">Dialup</a> documentation for more details. The Dialup phone number is 812-877-1004. </p> <p>It should be noted that if you are having trouble connecting to the Rose network and have a Roadrunner cable connection, you may need to call their customer service center and ask that ports 500 through 4500 be opened so that you can connect.</p> <p><font size="2">Following software installation, authenticate using your Rose-Hulman username and password. The VPN allows a remote user to access various campus resources such as: network-licensed software (ANSYS, MATLAB, etc), network file shares (AFS, DFS), software distribution server, and library resources such as ProQuest, EBSCO, IEEE Explore and others.</font></p> <p><font size="2"><br />  </p> </font> </span></p><h3>Alternate Questions/Keywords</h3><p>Why can't I use Matlab off campus?<br>Why can't I connect to the Rose network when using Roadrunner at home?</p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>