Support Center



Welcome to our Support Center


Find answers to your questions with our collection of articles, videos and tutorials in Knowledge-base.

To reach us directly via call or email, please refer to Contact Us page.

Submit a Ticket for technical support issues.

For Documents upload, Submit a Ticket indicating the fund they are to be uploaded to, Category, Title of Documents and the number of investors who are receiving the file.
(Per our SLA, Investment Cafe will process the files within 24 hours of receipt, with most files being received by 2PM EST processed same day.)


  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • DownloadsBrowse our library of downloads and files.
  • Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Contact UsFind out how to contact a service representative via phone or postal mail.
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