webCafé Help & Support

<p>How can I clear my web browser's cache?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><span class="tableheader"> <p><font size="2">When your web browser retrieves a web page, it stores a temporary copy of each page, graphic, and "script" (program library) on your computer.  The storage area for these things is known as the <em>cache</em>.  It lets your browser redisplay the page more quickly on subsequent visits to a site. </font></p> <p><font size="2">After you make configuration changes on your computer to make it possible to access specific <strong>web</strong><em>Café </em>features -- such as firewall or ad-blocking settings -- the cache contents may still "stick around" and block your access or show you a previous invalid page.  In such cases you may need to <em>clear</em> your browser's cache.  </font></p> <p><font size="2">The steps for clearing your browser's cache will differ, depending on which browser you're using:</font></p> </span> <p><font size="2"><span class="tableheader"><strong>Internet Explorer</strong></span></font></p> <ul> <li><font size="2">From Internet Explorer's <span class="field"><em>Tools</em></span> menu, select <span class="computext"><font style="background-color: #cccccc">Internet Options</font></span> and select the <span class="computext">General</span> tab. </font></li> <li><font size="2"><em>If you use IE6</em>: </font></li> <li> <div style="margin-left: 40px"><font size="2">In <span class="FIELD">Temporary Internet Files</span> section click the <font style="background-color: #cccccc">Delete Files</font> button. </font></div> </li> <li> <div style="margin-left: 40px"><font size="2">When asked to confirm whether to delete the temporary Internet files, click <span class="computext"><font style="background-color: #cccccc">OK</font></span> or <font style="background-color: #cccccc">Yes</font>.</font> </div> </li> <li> <div style="margin-left: 40px"><font size="2"><font size="2">Click <span class="computext"><span class="computext"><font style="background-color: #cccccc">OK</font></span></span> to close the <span class="field"><em>Internet Options</em></span> window.</font></font></div> </li> <li><font size="2"><em>If you use IE7</em>: </font></li> <li> <div style="margin-left: 40px"><font size="2">In <span class="FIELD">the Browsing History</span> section, click the <font style="background-color: #cccccc">Delete...</font> button.  This will pop up a <em>Delete Browsing History</em> window with a  <font style="background-color: #cccccc">Delete Files...</font> button.</font> </div> </li> <li> <div style="margin-left: 40px"> <div><font size="2">When asked to confirm whether to delete the temporary Internet files, click <span class="computext"><font style="background-color: #cccccc">OK</font></span> or <font style="background-color: #cccccc">Yes</font>.</font> </div> </div> </li> <li> <div style="margin-left: 40px"><font size="2">Click <span class="computext"><font style="background-color: #cccccc">close</font></span> to close the <em>Delete Browsing History</em> window, then c<font size="2">lick <span class="computext"><span class="computext"><font style="background-color: #cccccc">OK</font></span></span> to close the <span class="field"><em>Internet Options</em></span> window. </font></font></div> </li> <li><em>If you use IE8</em>:</li> <li> <div style="margin-left: 40px"><font size="2">In <span class="FIELD">the Browsing History</span> section, click the <font style="background-color: #cccccc">Delete...</font> button.</font></div> </li> <li> <div style="margin-left: 40px"><font size="2">A <em>Delete Browsing History</em> window will pop up; in that window, uncheck all options <strong>except</strong> <em>Temporary Internet files</em> (which should be checked), then press <font style="background-color: #cccccc">Delete</font>.</font> </div> </li> <li> <div style="margin-left: 40px"><font size="2">Click <span class="computext"><span class="computext"><font style="background-color: #cccccc">OK</font></span></span> to close the <span class="field"><em>Internet Options</em></span> window. </font></div> </li> </ul> <p><strong><font size="2">Firefox</font></strong></p> <ul> <li><font size="2">From Firefox's <span class="field"><em>Tools</em></span> menu, select <span class="computext"><font style="background-color: #cccccc">Options</font></span>, then press the <span class="computext"><font style="background-color: #cccccc">Advanced</font></span> tab. </font></li> <li><font size="2">Now click the <strong>Network</strong> tab. </font></li> <li><font size="2">Click <span class="computext"><span class="computext"><font style="background-color: #cccccc">Clear Now</font></span> </span>and click <span class="computext"><font style="background-color: #cccccc">OK</font></span>. </font></li> </ul> <p><strong><font size="2">Safari 2.x</font></strong></p> <ul> <li><font size="2">Left of the <em>File </em>menu, click on <span class="computext"><font style="background-color: #cccccc">Safari</font></span> </font></li> <li><font size="2">Select <span class="computext"><span class="computext"><font style="background-color: #cccccc">Empty Cache</font></span></span></font></li> <li><span class="computext"><span class="computext"><font size="2">A popup will appear asking you, "Are you sure you want to empty the cache?"  Click <span class="computext"><span class="computext"><font style="background-color: #cccccc">Empty</font></span></span></font></span></span> </li> </ul> </span></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>