<![CDATA[<p>Can the plug-in software synchronize <strong>web</strong><em>Café</em> calendars with Outlook?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><p>Certain events in a <strong>web</strong><em>Café</em> calendar can be synchronized with personal Outlook calendars. To use this capability, it is necessary to access <strong>web</strong><em>Café</em> using the eRoom plug-in; this means that you cannot synchronize <strong>web</strong><em>Café</em> with Outlook in any of our computing labs. Also, not all calendars will synchronize events into Outlook, just those containing events that have you listed as a participant. This may not always be done in Course Calendars, although we are happy to work with instructors or TAs to provide information about how to do this. (By way of explanation, our team doesn't set up course content -- we just provide the <strong>web</strong><em>Café</em> tools to faculty.)</p>
<p>To see whether a calendar is likely to synchronize, see if its events show up when you use the calendar's <span style="background-color: #cccccc">mine</span> and "view as a list" buttons, as described in the <a href="http://webcafe.wharton.upenn.edu/eRoomHelp/calendars.htm#to_show_just_your_events">"to show just your events"</a> section of the eRoom online help. </p>
<p>To set up synchronization, first make sure you have the plug-in installed and active (see our <a href="http://webcafe.wharton.upenn.edu/guide/plugin.html">tutorial</a> for tips). Then you can use the <a href="http://webcafe.wharton.upenn.edu/eRoomHelp/plugin.htm#to_add_items_for_synching_with_outlook">"add items for synchronizing"</a> instructions from the eRoom online help. </p>
<p>If no <font style="background-color: #cccccc">Add</font> button is available in your eRoom Monitor (plug-in control panel), it's possible that you did not "trust" <strong>web</strong><em>Café</em> after installing your plug-in. Here's how to fix this:</p>
<p>First, temporarily deactivate your plug-in:</p>
<ul>
<li>If you were previously using <strong>web</strong><em>Café</em>, click on the <strong>my eRooms</strong> link at upper left below the <strong>web</strong><em>Café</em> logo. If you had not been using <strong>web</strong><em>Café</em>, log on to any room or to <strong><a href="http://webcafe.wharton.upenn.edu/eRoom">my eRooms</a></strong>.</li>
<li>Click the <strong>my member info</strong> button.</li>
<li>This will bring up your member record, which includes a "Use the eRoom plug-in software" checkbox. Uncheck that checkbox, if necessary, and press <span style="background-color: #cccccc">OK</span>.; if you had to uncheck it, shut down and restart your computer (not necessary if that checkbox was not originally checked). </li>
</ul>
<p>Now, activate the plug-in as follows:</p>
<ul>
<li>Log on at <a href="http://webcafe.wharton.upenn.edu/eRoom"><strong>my eRooms</strong></a>, then click the <strong>my member info</strong> button.</li>
<li>Check the "Use the eRoom plug-in software" checkbox and press <span style="background-color: #cccccc">OK</span>.</li>
<li>You should now be prompted with an "eRoom Warning" window. </li>
</ul>
<p> <img alt="eRoom Warning popup - answer Yes to this" src="http://supportcenteronline.com/FileManagement/Download/4b6fa96e05b445edb34fb1ba521982bf" /></p>
<ul>
<li>Answer <em>Yes</em> to this. </li>
</ul>
<p>The "Add" button in eRoom Client Settings should now be active, making it possible to use the <a href="http://webcafe.wharton.upenn.edu/eRoomHelp/plugin.htm#to_add_items_for_synching_with_outlook">"add items for synchronizing"</a> instructions from the eRoom online help.</p>
</span></p><h3>Alternate Questions/Keywords</h3><p>The "Add" button in my eRoom Monitor is not clickable. How can I fix this to set up calendar synchronization?<br>Can the plug-in software sync calendars with Outlook? Can it synch calendars?</p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>]]>