<![CDATA[<p>When I click on a document in <STRONG>web</STRONG><EM>Café</EM>, it doesn't seem to download but instead opens in the browser or shows a blank page. How can I download or print the file?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><p class="guideheader"><font size="2">If you use Internet Explorer or Google Chrome, when you click on an icon for an Office or PDF file, it may appear in the Web browser rather than the application window, making it difficult to save or print. Some PDF files may display a blank white or gray page, rather than the file. </font><font size="2">Here’s how to work around these issues:</font></p>
<p><font size="2">By right-clicking on the filename rather than the icon, you can select <em>Save Target As…</em> (IE) or <em>Save Link As...<strong> </strong></em>(Chrome) to download the file directly to your PC for reading or printing:<br />
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<img alt="" src="http://supportcenteronline.com/FileManagement/Download/ea8a8b7c446d492199f108c007178b77" border="1" /><br />
<em>(</em></font><a href="http://webcafe.wharton.upenn.edu/tutorials/local_download.html/v5download.html" target="_blank"><font size="2"><em>Tutorial</em></font></a><font size="2"><em> - requires Flash Player)</em></font> </p>
<p>A <strong>Save As </strong>pop-up dialog will appear, allowing you to save the file to a particular drive or folder.</p>
<p><em>NOTE: <font size="2">At times in Wharton public computing labs, if Acrobat software unexpectedly becomes unavailable, this same workaround can help.</font></em></p>
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