Indiana State University: OIT Technology Assistance Group
The Ticket System enables you to directly submit a support ticket to a technical specialist whose expertise matches your inquiry. This online tool provides an alternative to phone and e-mail.
You can track the status of your ticket in My Tickets. For guidance on using the Submit a Ticket page visit the portal documentation.
For the latest OIT news and announcements visit http://indstate.edu/oit/index.php#news
NOTE: TAG has improved their ability to resolve problems at first contact. If your request is urgent you should consider contacting us at x2910 for faster service.
- Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
- Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Tickets.
- Contact UsOIT Services: x2910 | Blackboard Support: x7000 | Telecommunications Support: x8000 | TAG-IT@mail.indstate.edu