<![CDATA[<p>What kind of support do I get?</p><p><P><FONT size=2>Technical support<BR></FONT><FONT size=2>All users including evaluators receive free email and telephone <A href="http://www.iinventory.com/getsupport.htm">technical support</A>. More than 95% of support enquiries are answered within two working hours. Technical support is free and lifetime. </FONT><FONT size=2>The support hours are Monday to Friday 0900-1700 US EST / 0900-2200 GMT; excluding national holidays.</FONT></P>
<P><FONT size=2>In addition licensed users are entitled to all version and software dictionary updates as available within their license term. </FONT></P>
<P><FONT size=2>Note: different terms apply to One Time Use and Traveling licenses.</FONT></P></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>]]>